Storm Protection Shutter Care and Screen Maintenance

Storm Protection Products Naples, FL

Discover service intervals, warranty and important upkeep tips for your hurricane shutters and screens.

User Guide for Electric Hurricane Shutters

Safety is our top priority when operating electric hurricane shutters. Always operate electric shutters or screens away from any person and clear from objects such as furniture. Follow these important guidelines for safe operation. For information on manual crank, remote control, or switch operation, contact Storm Protection of South Florida LLC at 239-643-4670 or contact us here.

3 Second Rule: If your electric shutter or screen fails to operate after 3 seconds of activating a switch or remote, stop use immediately. Furthermore, contact our Naples service team for prompt assistance. Do not operate a poorly maintained shutter since this may cause damage to the motor and drive components.
After Home Painting: Always inspect shutters immediately after your home has been painted. Unfortunately, painters frequently push the bottom slat into the housing and out of track. As a result, they often never insert the slat into the track correctly.
Pressure Washing Precautions: Improper pressure washing may harm the electrical components for hurricane shutters and screens. Therefore, stay clear from the motor side during cleaning.

How to Use Your Remote Control

Understanding Your Remote Control Display Your motorized shutter remote control features a digital display or indicator lights that show the current channel selection. Here’s how to operate it effectively:
Channel Selection
Left and Right Buttons: Use these to change between different channels
Display showing “0” or All Lights On: This setting operates multiple shutters simultaneously – perfect for storm preparation when you need to deploy all your protection at once
Specific Channel Numbers: Select individual channels to operate single shutters or specific zones
Basic Operation
⏹️⏺️ (STOP):Press STOP to halt any shutter movement immediately.
Best Practice: Always press the STOP button after your shutter completes its full up ⬆️ or down ⬇️ cycle.
Up/Down Buttons: Raise or lower your selected shutter(s)
Manual Override Operation (If Equipped) When power is out or the motor fails, you can operate shutters manually by inserting the crank wand into the receiving shaft installed on the housing: IMPORTANT SAFETY RULE: When manually raising shutters, NEVER raise them all the way to the housing. Leave at least one foot of space between the bottom of the shutter and the top housing This prevents jamming when power is restored. Once power returns, use the remote to complete the final positioning

Maintenance Schedule for Hurricane Shutters & Screens

Proper maintenance is essential for hurricane shutters in Southwest Florida’s coastal environment. Additionally, we recommend roll down shutters and screens be serviced annually to ensure optimal performance. Furthermore, accordion style shutters should be serviced at a minimum once a year to prevent operational issues.
For everyday usage, a custom service plan may be required. Moreover, you should run your shutter or screen with a full down and up operation every two weeks. As a result, following our maintenance guide will help protect your investment and ensure reliable storm protection when you need it most.

Professional Hurricane Shutter Services in Naples & SWFL

Storm Protection of South Florida provides comprehensive maintenance services for all hurricane shutter types in Naples and surrounding areas. Furthermore, our certified technicians follow best practices for storm shutter maintenance, including proper service intervals and upkeep tips to prevent costly damage.
Inspection
A roll down shutter or screen should have a thorough part and component inspection completed during the scheduled service. Additionally, motor limit checkups ensure optimal performance and safety.

Shutter Cleaning & Care

For homeowners who prefer to clean their hurricane shutters themselves, follow these guidelines to protect your investment. Use a telescoping soft brush with wash & wax soap for best results. However, never use products containing chlorine or chemicals labeled unsafe for aluminum, as these can damage your shutters’ protective coating.
Gently clean only the exterior of the shutter or screen to avoid damage. Furthermore, inside shutter cleaning should always be performed by our service department, as it requires specialized knowledge of the internal components.

Pressure washing: Stay clear from electrical components and apply mild pressure. 

UV Protection: Spray or hand applied wax is allowed.

Hurricane Shutter Lubrication

Proper lubrication is vital for roll-type hurricane shutters in Southwest Florida’s coastal environment. Customers may apply lubrication to accordion shutter wheels, bushings, locking mechanisms, and blade interlocks between service visits to maintain smooth operation.
However, a thorough shutter lubrication requires professional service from our team. This process involves removing access covers to reach slat locks and bearings, which should only be performed by our certified service department for safety and warranty protection.
Additionally, if your shutter is getting noisy, customers can apply lubrication into the track between scheduled service intervals. Remember, however, this DIY method does not oil the critical slat locks or idler bearings on roll-down shutters. Therefore, professional lubrication service remains essential for complete maintenance.

Why are my rolling shutters noisy and squeaky?

Insufficient maintenance, including inadequate lubrication or worn slat hangers, commonly leads to operational issues in Naples’ coastal environment. Typically, shutters emit some noise during operation, particularly when the motor engages and the roll curtain experiences metal-to-metal contact.
However, excessive sounds such as squeaking, banging, humming, or grinding should be addressed promptly. Furthermore, our qualified storm shutter service technicians can diagnose and resolve these issues quickly. As a result, most problems can be solved with a simple and cost-effective service call at your location.

Do hurricane screens need service?

Yes, hurricane screens necessitate regular cleaning of the fabric and periodic tuning of the motors for electric models. Additionally, the expansion and contraction of the screens in relation to the metal components may require thorough inspections and adjustments to ensure optimal functionality and a seamless rolling operation.

Accordion Shutter Maintenance

If your shutters are hard to open and close or do not lock easily, lack of maintenance may be the culprit. Note: an accordion shutter will not fully close with the lock engaged. Always make sure the shutter is unlocked prior placing the center mates together.
Solution: Cleaning and lubrication of accordion shutter bushings, locks and wheels are vital for optimum performance.

Wear and Tear Components

Slat Hangers

The roll shutter type slat hanger connects the roll curtain to the drive reel (axle). Over time these hangers wear with the amount of usage. These are maintenance items and should be checked during service. 

Are service plans offered for hurricane shutters and screens?

Yes, comprehensive service plans are essential for protecting your hurricane shutter investment in Naples and Southwest Florida. Furthermore, ensuring that your shutters are finely tuned and well-maintained provides reliable storm protection for many years to come.
Additionally, in Florida’s coastal environment, any operable exterior product requires regular maintenance to function optimally during hurricane season. Therefore, we recommend annual service for most hurricane shutters and screens. However, biannual maintenance may be warranted for frequently used systems or properties with heavy salt air exposure.
As a result, our customized service plans help Naples homeowners maintain peak performance while extending the life of their hurricane protection investment.

Remote Control Maintenance

Most handheld transmitters use battery 2430. Wall mount use battery 2032. Carefully remove battery from holder and check model #. All remote transmitter programming to each shutter shall be performed by our technicians.

Storm Protection Warranty

Warranty information for Storm Protection of South Florida LLC located in Naples, FL. A strong product warranty that outperforms all others.

Warranty

Storm Protection Warranty 

Aluminum Roll Down and Accordion Hurricane Shutters Manufactured by Storm Protection of South Florida LLC. 2007.
Product: 10 Year Shutter Warranty for defective materials. 5 Year Warranty on tubular shutter motors.
Labor: 5-year warranty on aluminum shutter installation defects. High reach fees applied for shutters over 12 feet from ground.

Electronic Controls:
One year warranty. Handheld remote control and receivers.
Exclusions: Physical damage, acts of God, neglect, misuse, unapproved cleaning products, overspray by painters, normal wear and tear, lack of or improper maintenance and third-party service companies.
Other Products
Warranty for Hurricane Screens and Motorized Storm Shades.
Polypropylene Fabric Screen: 10-year manufacturer’s product warranty.
Aramid/Kevlar Fabric Screen: 15-year manufacturer’s product warranty.
Labor Warranty for Installation Defects. 5 Years. If your hurricane screens were installed by Storm Protection of South Florida LLC and the sealant and fasteners are found to be defective, we will correct the installation at no cost to you. Installation warranty exclusions: Using harsh and corrosive chemicals, improper maintenance, paint preparation, remodeling/restoration, changes in structural integrity of the building that required product removal and re installation or improper pressure washing that caused the defect and certain labor that the manufacture does not provide.
Warranty for Impact Windows and Doors
Product: Lifetime Manufacturer’s Warranty or Up to 25 years depending on product type.
Labor Warranty for Installation Defects. 5 Years. If your windows were installed by Storm Protection of South Florida LLC and the sealant and fasteners are found to be defective, we will correct the installation at no cost to you. Installation warranty exclusions: Using harsh and corrosive chemicals, improper maintenance, paint preparation, remodeling/restoration, changes in structural integrity of the building that required product removal, improper pressure washing that caused the defect and certain labor that the manufacture does not provide.
Labor for Defective Products: Replacement shall be performed under the manufacturer’s warranty labor terms.